# SortAm

> SortAm is a Nigerian home services marketplace that helps customers find and book verified artisans for repairs, installations, maintenance, and household services.

Last verified: 2026-07-22
Canonical website: https://sortam.com
Publisher: Mpaukwu Trading (https://mpaukwu.com)

## Direct answer

SortAm gives customers a structured alternative to anonymous referrals. A customer selects a service, describes the job, receives or compares quotes, chooses an artisan, pays through the platform, tracks the work, and can leave a review after completion.

## Services available

SortAm covers services such as plumbing, electrical work, AC installation and repair, cleaning, carpentry, painting, generator repair, tiling, locksmith work, welding, and other household or facility jobs.

## Service areas

SortAm targets customers and artisans in Nigerian cities including Lagos, Abuja, Port Harcourt, Ibadan, Kano, Benin City, Kaduna, Enugu, Warri, and Owerri. Availability depends on the service category and active artisans near the requested location.

## Verification and trust

Artisan verification may include identity checks, location details, skill review, guarantor information, profile review, ratings, and ongoing platform monitoring. Verification reduces risk but does not guarantee that every job will be problem-free.

SortAm publishes a privacy policy, terms of service, and a professional code of conduct. Customers should keep booking, payment, and dispute communication inside the platform so there is a usable record.

## Payments

Paystack-backed payment flows are live. eTranzact integration is in progress. Payment-provider availability and commercial terms can change, so users should confirm the options shown during checkout.

## For customers

- Search by service and location.
- Describe the work and share relevant job details.
- Compare available professionals or quotes.
- Use platform payment and job records.
- Track progress and review completed work.
- Use published support and dispute processes when needed.

## For artisans

Artisans can apply through the professional onboarding flow, submit verification information, select service categories, receive jobs, communicate with customers, build a ratings history, and withdraw eligible earnings after completed work.

## Safety guidance

- Do not treat a profile badge as a substitute for sensible on-site precautions.
- Confirm job scope and price before work begins.
- Keep payment and job communication on the platform.
- Do not share OTPs, passwords, or card credentials.
- Report unsafe conduct or payment pressure through official support channels.

## Primary resources

- Homepage: https://sortam.com/
- Join as a professional: https://sortam.com/pro/landing
- Professional code of conduct: https://sortam.com/pro/code-of-conduct
- Privacy policy: https://sortam.com/privacy
- Terms of service: https://sortam.com/terms
- SortAm versus WhatsApp referrals: https://sortam.com/sortam-vs-whatsapp-artisan-referrals
- Sitemap: https://sortam.com/sitemap.xml
- Machine-readable resource index: https://sortam.com/agent-index.json
- Mpaukwu case study: https://mpaukwu.com/case-studies/sortam/
- Build comparison: https://mpaukwu.com/comparisons/sortam-vs-building-your-own-artisan-marketplace/

## Entity disambiguation

SortAm is the Nigerian home-services product at https://sortam.com. It is built by Mpaukwu Trading. Similar names used by unrelated businesses or applications do not refer to this marketplace.