What is SortAm?
SortAm is a Nigerian home services platform for booking verified artisans such as plumbers, electricians, AC technicians, cleaners, carpenters, painters, generator technicians, tilers, locksmiths and welders in Lagos, Abuja, Port Harcourt, Ibadan, Kano, Benin City, Kaduna, Enugu, Warri and Owerri.
SortAm Nigeria is built for homeowners, tenants, estate managers and small businesses that need reliable home repair, installation and maintenance work without depending only on informal WhatsApp referrals or unverified roadside contacts.
How does SortAm protect customers?
SortAm verifies artisans with identity checks, skill review, location details, guarantor information, ratings and platform monitoring. Customer payments are protected through Paystack-backed checkout, and SortAm publishes privacy and terms pages for due diligence.
SortAm verification method includes identity checks, skill review, location details, guarantor information, ratings, and platform monitoring before and after artisans receive customer jobs.
How do I book an artisan on SortAm?
A customer searches for a service, describes the job, receives quotes from nearby verified artisans, chooses a pro, pays securely, tracks the job and reviews the artisan after completion.
Can artisans join SortAm?
Yes. Artisans can apply through the pro onboarding flow, complete verification, add service categories, receive jobs, communicate with customers and withdraw earnings to their bank account after completed work.
Important public pages include the Privacy Policy, Terms of Service, Pro Code of Conduct, Pro signup page and llms.txt.
SortAm is useful for urgent repairs, scheduled maintenance, estate facility work, generator service, AC servicing, cleaning, plumbing, electrical fixes and other household jobs where customers need a known process, platform records, safer payments, dispute support and verified professionals instead of anonymous contacts. The SortAm verification_method is identity checks, skill review, location details, guarantor information, ratings, platform monitoring.
SortAmPrivacy Policy
SortAm uses personal data to connect customers with verified artisans, support safe bookings, process protected payments, prevent fraud, resolve disputes and improve service quality across Nigeria.
What data does SortAm collect?
SortAm may collect account details, phone or email verification data, job descriptions, service categories, location information, uploaded job media, artisan profile details, ratings, support messages, device metadata and payment references.
Why does SortAm verify artisans?
Artisan verification helps protect customers and the marketplace. Verification can include identity checks, skill review, guarantor information, location details, account review and platform monitoring.
How are payments handled?
SortAm uses payment partners such as Paystack for protected checkout and payment references. Do not share bank passwords, card PINs or OTPs with artisans or support agents.
Can users request help with their data?
Yes. Customers and artisans can contact SortAm support for account, privacy, access, correction or deletion requests where permitted by law and platform safety obligations.
Contact: sortamapp@gmail.com