Question 1

How does SortAm verify artisans?

Accepted Answer

All artisans on SortAm undergo KYC verification including BVN verification, identity checks, and skill assessments. We also collect guarantor information for added security.

Question 2

Is my payment protected on SortAm?

Accepted Answer

Yes! SortAm uses a Payment Protection system powered by Paystack, a CBN-licensed payment provider. Your payment is held securely by Paystack until the job is completed to your satisfaction — SortAm never holds your funds directly.

Question 3

What cities does SortAm cover in Nigeria?

Accepted Answer

SortAm operates in major Nigerian cities including Lagos, Abuja, Port Harcourt, Ibadan, Kano, Benin City, Kaduna, Enugu, Warri, and Owerri.

Question 4

How do I book an artisan on SortAm?

Accepted Answer

Simply search for the service you need, compare quotes from verified artisans, select your preferred pro, and book. Your payment is secured by Paystack and only released when the job is done.

Question 5

What services can I find on SortAm?

Accepted Answer

SortAm connects you with plumbers, electricians, AC technicians, cleaners, carpenters, painters, generator technicians, tilers, locksmiths, welders, and more.